Galleon versions 1.5.0 and above no longer support Ledger devices, however you can still access your accounts using the Ledger Live app with the derivation path 44'/1729'/0'/0'/0
You can follow the steps for connecting your Ledger device and Tezos account using Ledger Live here: https://support.ledger.com/hc/en-us/articles/360016057774-Tezos-XTZ?docs=true
Hi, I installed Galleon and created a wallet managed by the Ledger in the past. I have no password nor file. My wallet was always managed by the Ledger (login, transaction confirmations, etc…) Support of the Ledger is not supported as of Galleon 1.50. So I cannot access my Galleon wallet now. I followed your instructions in the Ledger Live but I can see only a balance of couple of Tezos on the Manager Account with the information that this is the staked balance. I staked hundreds of XTZ at a validator Bake Nug but I cannot see them in the Ledger Live.
Is there any other way how to get to my Galleon wallet?
Do you know your account address? If so, please check the account balance on tzstats.com or tzkt.io. If the balance looks correct, you may have to contact Ledger support.
Yes, I know the account address and the balance is ok. I can also see all transaction that I did all delegations in the past.
When using Ledger Live, did you use this derivation path that Galleon used?
Hi, I am stuck in the same boat. How do you select the derivation path in ledger live?
Thanks
Hi @noel20 , welcome. This Forum isn’t a help outlet.
Please ask Ledger Live support for instructions. Alternatively, choose another Tezos wallet software and ask their support for instructions.
It is a help outlet for Galleon. We cannot help you with other software. This is the most we can do as free software providers for an unfunded project.
Then could you please help me figure out how to get my private key from Galleon? I staked with your product using my ledger and now all I want is out. I just want to withdraw my funds from the staking contract and move to a new wallet. Please I’ve scoured this forum and others to no avail. Also the link you provide at the top is broken and leads to nothing on the ledger site.
Hi, here’s how you can export your private key: How can I export private keys on Galleon?
I found an old snapshot of the ledger live FAQ link above that they seemed to have taken down, so it’s possible it’s no longer accurate: Tezos (XTZ) – Ledger Support
I also don’t see any updated articles on their site either about changing the derivation path: https://support.ledger.com/search-results?searchTerm=derivation%20path
Let us know if you are able get in contact with their support team to get an answer, I think it will help a lot of people.